7. Who supervises the caregivers who come to our home?
Caregivers are supervised by the Care Coordinator, Clinical Manager and, ultimately, by the Owner. The caregivers are required to submit records of each client visit with their weekly time sheets. The Care Coordinator reviews these visit records on a weekly basis. The Owner of Seasons of Care and the Care Coordinator make regular on-site visits to check the quality of care provided. We call clients and their family members on a regular basis to determine their level of satisfaction with our services. We encourage clients and family members to call us with any questions or issues so that we can resolve them.